General Questions
Q: What does a solar consultant do?
A: A solar consultant helps customers understand renewable energy systems, assess power needs, and determine the cost and benefits of installing solar solutions.
Q: Do you provide financing for solar installations?
A: While we don’t directly offer financing, we work closely with major banks and finance partners like Enfin to help customers secure funding.
Residential Solar Installations
Q: What types of solar panels do you install?
A: We offer Monocrystalline and Polycrystalline solar panels ranging from 460W to 625W.
Q: Do you offer solar battery storage?
A: Yes! We provide Sigenergy, Sungrow, Sunsynk, Freedom One, IES, and SolarEdge battery solutions.
Q: Can I monitor my solar energy production in real time?
A: Yes, all major inverters we install come with monitoring software for real-time performance tracking.
Commercial Solar Installations
Q: What industries do you serve?
A: We specialize in Retail, Agriculture, Manufacturing, Hospitality, Fuel Stations, and Hospitals.
Q: Are tax incentives available for businesses installing solar?
A: Yes! We assist businesses in applying for Section 12BA renewable energy tax incentives.
Q: Do you offer energy audits?
A: Yes, we conduct Energy Meter and Qualitrack Meter-based audits to optimize system performance.
Service & Support
Q: Do you offer warranties on installations?
A: Yes, we provide manufacturer warranties on all products and register each install directly with the manufacturer.
Q: What is your response time for service requests?
A: We prioritize after-sales service, responding ASAP via WhatsApp or direct calls.
Q: Do you offer maintenance contracts?
A: Yes, primarily for commercial and industrial clients.
🔹 Still have questions? Contact us at schalk@solarexpert.co.za or call 083 296 0788!
Get answers to common solar energy questions. Learn about installations, financing, tax incentives & more from Solar Expert & Consulting Services.
